DOMESTIC SHIPPING
Free shipping on orders over $150*
*Items that require refrigeration or are heavy and bulky will not qualify for free shipping as indicated in the individual item description and will incur postage at checkout.
Unless otherwise stated, items may contain nuts, dairy, egg, soy or gluten or have been processed in facilities that work with nuts, dairy, soy, egg, gluten, meat or seafood. Please check the ingredients list prior to consuming.
INTERNATIONAL SHIPPING
Please email us for shipping rates. Items such as teas and chocolate can be shipped overseas. Please note that we are unable to guarantee heat or damp damage on these items due to longer ship items and delivery delays from the postal services due to COVID-19.
BEST BEFORE DATES
As per NSW Food Authority guidelines, a best-before date is used to indicate quality rather than safety. Foods can be legally sold after a 'best before' date as long as they are not damaged, deteriorated or perished. You can expect these foods to retain their colour, taste, texture and flavour as long as they are stored correctly.
SALE ITEMS
ALL SALE FOOD ITEMS ARE FINAL SALE. We do not exchange or refund unless its unfit for consumption. Please note that select sale items are past their best before dates.
BULK ORDERS
Need more than what we have online? Send us and email and we can arrange orders of 10 or more units for you.
RETURNS
Please choose carefully, we do not accept returns on food items unless these items are deemed unsuitable for consumption on opening or have been recalled by the manufacturer. In such instances, please get in touch with us immediately to arrange a return of the order (including opened items) for us to issue a full refund. For the health and safety of our customers, we require the affected food items to be returned to us for proper disposal.
